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Overview

Smart tags are customizable labels that can be applied to entities within the system. They provide a flexible way to categorize, filter, and organize data according to your business needs. Each smart tag includes:
  • tagName: A unique identifier for the tag (used programmatically)
  • tagDisplayName: A human-readable display name
  • tagDescription: Optional description explaining the tag’s purpose
  • tagCategories: Array of category strings for grouping related tags
  • tagData: Flexible JSON object for storing additional metadata

Use Cases

Smart tags can be used to:
  • Categorize policies by coverage type or risk profile
  • Label insureds by segment or acquisition channel
  • Mark events by severity or handling priority
  • Group entities for reporting and analytics

Permissions

  • Read: Requires company:read permission

Example Response