Commission Status: Pending Premium

The “Pending Premium” status indicates that a commission is not yet owed because the premium payment has not been received. This feature automatically links policy invoices to commission invoices, ensuring commissions are only paid after the corresponding premium has been collected. With direct bill payments, commissions aren’t paid until the insured actually pays the invoice they owe.

Overview

The Pending Premium status is part of AI Insurance’s automated commission tracking system. When a policy is issued, the system automatically creates commission records, but these commissions remain in “Pending Premium” status until the associated premium payment is received.

Direct Bill Payment Process

How Direct Bill Affects Commission Status

With Direct Bill payment method:

• Commission Creation: Commission records are created when the policy is issued
• Initial Status: Commissions start as “Pending Premium”
• Payment Requirement: Commissions remain pending until the insured pays their invoice
• Status Progression: Only after the insured pays does the commission progress to “Owed”

How It Works

1. Automatic Commission Creation: When a policy is issued, commission records are automatically generated
2. Status Assignment: Commissions are initially set to “Pending Premium” status
3. Payment Monitoring: The system monitors the corresponding policy invoice payment status
4. Automatic Status Progression: Once the linked policy invoices are paid, the commission status automatically progresses from “Pending Premium” to “Owed”

Viewing Commission Status

Access Commission History

To view commissions with Pending Premium status:

1. Navigate to your Company settings from the sidebar
2. Go to the Brokerage section
3. Find and click on the specific brokerage you want to review
4. Scroll down to the Commission section
5. You’ll see the commission history table with various statuses including “Pending Premium”

Commission Status Types

Pending Premium

• Meaning: Commission is not yet owed because the linked policy invoice payment hasn’t been received
• Action Required: None - system automatically progresses when policy invoice is paid
• Next Status: Automatically progresses to “Owed” when the linked policy invoices are paid

Owed

• Meaning: Premium has been paid, commission is now due to the broker
• Action Required: Commission payment can be processed
• Previous Status: Was “Pending Premium” before premium payment

Paid

• Meaning: Commission has been successfully paid to the broker
• Action Required: None - commission cycle is complete

Monitoring and Management

Viewing Outstanding Commissions

To see all pending commissions:

1. Access the Commission History section as described above
2. Look for entries with “Pending Premium” status
3. Review the Related Policy to understand which policies are awaiting payment
4. Check the Date to see how long commissions have been pending

Exporting Commission Data

You can export commission data for further analysis:

1. In the Commission History section, click the Export button
2. Select the data range and filters you need
3. Download the Excel file for detailed commission tracking