Mark Transaction Status Function

The Mark Transaction Status function allows you to update the status of any financial transaction in the system. This function is available across multiple sections of the platform for comprehensive financial transaction management.

Where to Access Mark Transaction Status

The Mark Transaction Status function is available in multiple locations throughout the platform, but you can primarily find it in the Financial sidebar by following these steps:

Step 1

Find Financials in the sidebar navigation. Locate and access the Transactions section

Other locations

• Financials Section: For system-wide transaction management
• Policy Financials Tab: For policy-specific transaction updates
  • Navigate: Policies → Select policy → Financials tab
• Event Financials Tab: For event-related transaction changes
  • Navigate: Events → Select event → Financials tab

Status Change Restrictions:

• Paid transactions should generally not be changed to Owed (create reversing entry instead)
• Void transactions cannot be reactivated (create new transaction if needed)
• Always verify impact before changing from Paid status

Understanding All Transaction Statuses

Approved

Use the Approved status when an invoice has been reviewed and validated, is ready for payment processing, or is awaiting final payment execution.

Integration with Stripe

For customers with premium billing enabled, invoices issued through Stripe can be updated using the Mark Transaction Status function. Any status changes are automatically synchronized with the Stripe dashboard, ensuring consistency across both platforms. This applies to all Stripe transaction types.